Wednesday, February 21

NHS 111 giving out of date advice



An NHS advice website has run outdated coronavirus information that goes against new government guidance.

NHS 111, which is designed to help patients by allowing them to check on their symptoms and get advice, runs a questionnaire that asks users if they have been to certain parts of the world affected by coronavirus.

Previous government advice recommended self-isolation for visitors to northern Italian towns that were first put under lockdown.

But with the entire country now under restrictions, that advice has been updated to say that any traveller who has been to anywhere in Italy since yesterday should isolate even without symptoms.

However, the NHS 111 questionnaire still tells users they don’t need to self-isolate, even if the user ticks yes when asked if they have travelled from Italy in the last two weeks.

You don’t need to speak to anybody right now as you have not been to a place that means you need to self-isolate, have not been in contact with a confirmed case, are not showing any symptoms, the NHS 111 service states when the questionnaire is completed.

However, the latest advice on the government’s website says that returning travellers from Italy since Monday should stay indoors and avoid contact with other people… even if you do not have symptoms.

Tourists to Italy before March 9 have been told to stay indoors and avoid contact with people if they have symptoms like a cough, high temperature or shortness of breath.

Visitors to Iran, Hubei province in China, and certain zones in South Korea in the last 14 days have been told to self-isolate even without symptoms.