A paraplegic woman has been penalised by the Department for Work and Pensions (DWP) after resigning from a part-time job she sought herself but was unable to continue due to ill health.
The woman had her benefits stopped after she gave up working eight hours a week for a consultancy agency.
Speaking to the Guardian under the pseudonym Sarah Jones, she said she received written permission from the DWP to start work.
But by March, Ms Jones told the DWP she had to resign because the job was taking a toll on her health.
A month later, the DWP fraud department accused her of working without permission.
Ms Jones was asked to fill in a “permitted work” form – a PW1 – and send the DWP her bank statements and pay slips if she wanted to keep her Employment and Support Allowance (ESA).
But when Ms Jones sent the paperwork she received a letter from the department stating her benefits would be stopped because she had not “complied” by sending in all requested information. Ms Jones had lost her January payslip so had not been able to provide it.
After finding the payslip and making it available, the DWP then told Ms Jones her benefits had been discontinued because she had earned too much to qualify for ESA in January.
Ms Jones told the Guardian her boss had paid her Christmas pay in January rather than December, explaining the inflated payment.
“A quick call to my employer or myself would have clarified this,” she said. “But no: they just stopped my benefit.”
Ms Jones said she has been without ESA for four weeks while the DWP decide whether she can claim benefits.
“I’m powerless. I did everything by the book. I was totally honest and upfront… but because I’m disabled and poor, no one wants to listen,” she said in the interview.
When contacted, a DWP spokesperson told the Independent: “People claiming ESA are able to undertake some paid work without it impacting on their benefit entitlement. If further details of this case can be provided we will investigate.”